Privacy policy
[CONFIRM: legal review before publishing] This policy explains what we collect when you use this website or send us a message, why we collect it, and what you can do about it.
Who we are
This website, promotedgedigital.com, is run by Promotedge Global Services Private Limited, CIN U74999WB2018PTC225777, at Eco-Centre, Ambuja Neotia, Suite 508, Floor 5, Sector V, Salt Lake City, Kolkata 700091, India. Our delivery team is in India.
For any privacy question, write to marketing@promotedge.com.
What you give us through our forms
When you fill in a form, we collect what you type or choose:
- your name and work email
- your company name, and your company website if you add it
- your country
- your phone or WhatsApp number, with its country code, if you add it
- the service you are interested in, and your message
- a budget range and a timeline, if a form asks and you choose to answer
What we record with your message
So that we can reply properly and tell real messages from spam, we also record:
- that you ticked the consent box, the wording you agreed to, and the time
- the page you sent the form from, and the time we received it
- your time zone and browser language
- the country suggested by your IP address, used as a hint and a spam check
- the website that referred you, by host name only, and any campaign tags in the link you followed
What we do not collect
Our forms do not ask for card or bank details, government IDs, passwords or health data. Our services are for businesses, and we do not knowingly collect details from anyone under 16.
Why we use your details
We use them to reply to you, to understand what you need, to prepare a proposal if you ask for one, to follow up on your inquiry, to keep out spam, and to learn which pages and sources bring real inquiries. [CONFIRM: legal basis for each use, by law]
How we may contact you
If you tick the consent box, we may reply by email and on WhatsApp, and an AI assistant may send the first reply. A person on our team then follows up. [CONFIRM: I-011 and U5 the final reply process, and the wording of the consent box]
We send no marketing email from a form inquiry unless you agree to it. [CONFIRM: U2 and INT 08 that this matches our email practice, under CAN-SPAM and Canada's anti-spam law]
Who can see your details
Your details go to the people who handle inquiries and deliver our work, in our team in India. Inquiries sent through this website stay in this website's own lead record.
[CONFIRM: U2 and INT 07 the full list of service providers that store or process lead data, such as email, WhatsApp, spreadsheet and hosting services]
We do not sell your details. [CONFIRM: legal check of this line against CCPA and CPRA terms]
Moving data between countries
Our delivery team is in India, so if you write to us from another country, your details will reach India. [CONFIRM: legal review of the safeguards for transfers from the EU, the UK and other regions]
How long we keep your details
[CONFIRM: U2 and INT 07 how long inquiries are kept, for leads who become clients and for those who do not]
Your choices and rights
You can ask us what we hold about you, and ask us to correct or delete it. You can also tell us at any time to stop contacting you. Write to the address at the top of this page.
[CONFIRM: legal review of the rights that apply under GDPR, UK GDPR, CCPA and CPRA, Canada's PIPEDA and India's data law, how to use them, and how to complain to a regulator]
Cookies and analytics
[CONFIRM: INT 02 and INT 07 which cookies, browser storage, analytics and session-recording tools the new site loads, and the consent banner that controls them]
If you arrive through a campaign link, we may keep its tags in your browser for 30 days, so that we can tell which campaign brought your inquiry. [CONFIRM: INT 02 how this is stored, and whether it needs consent]
How we protect your details
[CONFIRM: U2 and INT 02 the security measures we can state truthfully]
Changes to this policy
When we change this policy, we update the date on this page.